Please note that our luncheons will be held in a new location for the remainder of the year!

Speaker: Deanna Crawford, Consultant

With over 13 years of experience working for two of the largest national off-site record management providers, Deanna Crawford is a seasoned professional with extensive expertise in working with law firms to ensure efficient and compliant operations. Her career has been dedicated to navigating the complexities of vendor management, contract compliance, and service optimization, with a focus on off-site records, outsourcing, office supplies, and output devices.

Currently, Deanna plays a critical role in ensuring law firm service providers adhere to contract terms, invoice accurately, and efficiently resolve any operational issues. Her deep understanding of back office outsourced solutions, coupled with her expertise in off-site record solutions, allows her to offer tailored, cost-effective solutions that meet the unique needs of legal clients.

Deanna’s attention to detail and commitment to process improvement helps firms streamline their operations, maintain budgetary control, and enhance overall service quality. Her long-standing experience with law firms and extensive vendor management acumen make her a trusted partner in delivering optimal results and fostering long-term client success.

Topic: How to Create a Path to End Off-Site Storage Holdings

Every law firm should have a clear strategy to permanently eliminate reliance on off-site records storage. Maintaining physical records is costly, inefficient, and increasingly misaligned with the digital operating model firms need today. Monthly storage costs continue to rise, often because records are retained longer than necessary and destruction programs are not consistently executed. At the same time, restrictive contract terms—such as excessive permanent withdrawal fees—can create major barriers to implementing an effective information governance strategy. 

Learning Objectives

1. Learn the critical terms in off-site records contracts that inhibit organizations from digital transformation
2. Understand negotiation options that create a path to digitization that is cost-effective
3. Keys contract terms that you should have in all your offsite contracts
4. Discover pricing benchmarks and success stories of how this has been accomplished by other organizations

Monthly luncheons are open to Members, Potential Members, and Guests of Members.